All orders will be processed after payment verification on business days, excluding weekends and holidays. Processing time may extend during large sales events. We will email you if unexpected delays happen.

Standard and expedited shipping services are available for domestic and international orders. Available delivery methods depend on your destination and will be shown at checkout. Couriers do not guarantee delivery on weekends or holidays.

Shipping cost is calculated based on location, shipping method and package weight, fully displayed before payment. Free standard shipping is offered for orders meeting the spending threshold shown at checkout, which cannot be combined with certain coupons.

We ship to most countries worldwide. All import taxes, duties and clearance fees are the buyer’s responsibility and not covered by our shipping charges. Customs inspections may cause unforeseen delays out of our control.

A tracking number will be sent to your email once your order ships. Tracking data may take time to update. Reach out to support if tracking shows abnormal status.

Delays may result from weather, force majeure, customs or courier issues. Packages returned due to wrong address, missing contact info or refusal to pay customs fees will incur extra customer-borne costs.

Contact our support team with photos of packages and tracking records for lost or shipping-damaged goods. We will arrange reshipment or refund after verification.

You may edit your shipping address before dispatch. No address adjustments can be made once the package has been shipped. Double-check your address before checkout.

We reserve the right to revise this policy without prior notice. Changes take effect once posted online.

For any shipping-related questions, reach our customer service via website contact form or support email. We will reply during working hours.